CI CLOUD SERVICES
If your goal is to increase your ability to serve your customers, employ leading edge technology and better
utilized human and financial resources, we can help.
Q: What level of support will the staff responsible for IVR experience?
A: On site staff will have less responsibilities due to the monitoring and support by the TCM Cloud Services Team.
Additionally, on site staff would require less training going forward because infrastructure responsibilities and
monitoring are now serviced by TCM Cloud Services Team.