CI Total Care Support

CI Total Care is designed to maximize uptime and protect your software investment. If you encounter a problem using a CI product, you can use this form to submit a Total Care Support Ticket. Our experienced technical support team is standing by to assist you. (charges may apply if you do not have a CI Total Care Support agreement). Please Note: If you are not currently covered by a Total Care Support Agreement or if you are not on 24x7 support and your request falls outside of regular support hours, fees may be incurred.

Computer Instruments
P.O. Box 518 - Paola, KS 66071

Toll Free: (888) 451-0851
Phone: (913) 492-1888

Support Hours:
Help Desk Support - All Plans 7AM-7PM Mon-Fri (CT)

Platinum Support - 24x7 Wellness and System Monitoring
Gold Support - 24x7 System Monitoring
Silver Support - 7AM-7PM Mon-Fri (CT), System Monitoring

Computer Instruments, Inc.
P.O. Box 518 Paola, KS 66071
Phone: (888) 451-0851