The Virtual Concierge is the premium service for the eONE Conversational IVR (Intelligent Voice Response) platform with
Google VoiceTM and Google AI integration layer for AI and Advanced Speech APIs. Through the Virtual Concierge CI offers an
agnostic communication platform for companies looking to simplify the contact center interaction, to enrich the customer
self-service experience and deliver forward-thinking solutions that also curate a repository of "real Intelligence" toward
future AI caller experiences.
USE CASES: Auto-Attendant - Help Desk - Support Triage - Contact Center Agent - Virtual Assistant and many more!